Identity Verification Failed in Ehsaas Program
The Ehsaas program is one of the largest social safety net initiatives in Pakistan which is designed to provide financial assistance to the poorest people of the country.
To ensure that aid reaches those who truly need it, the program requires participants to verify their identity. However, people face frustrating problems of identity verification failure due to which they are not given financial assistance.
This article will provide you with a complete guide on how to resolve the identity verification failed issue and ensure that you can register for the Ehsaas program and receive financial assistance.
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Common Reasons for Identity Verification Failure
First of all, we will tell you what are the reasons for identification failure. Several factors can cause your identity verification in the Ehsaas program to fail
- If the details you entered during registration like your ID card, your name, your father’s name, your mobile number do not match with the records of NADRA, your verification will be disabled.
- Even small mistakes like spelling mistake in name or mobile number not registered on your ID card can also cause your identity verification to fail.
- If your ID card has expired, this may also cause problems in your identity verification.
- Sometimes your verification fails due to some system error in which case you have to do your verification again.
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Step-by-Step Guide to Fix the ‘Identity Verification Failed’ Issue
If you are facing identity verification failure then don’t worry follow the given steps and solve your identity verification issue easily.
Step 1:
First visit your nearest NADRA office and update your data there. If your identity card has expired then get it renewed first. If your family registrations certificate is not done then get it done. If any widows are applying then get your husband’s death certificate.
Step 2:
Go to your nearest Ehsaas Center after updating the information through NADRA. There you ask the representative to update your information. The representative will take your information from you. You have to fill all the information carefully and accurately and then submit the application form.
Step 3:
As soon as you submit the application form, the information contained in your application will be verified. Your information will be checked by NADRA. After all the information is correct, you will receive a verification success message via 8171.
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What to do if the problem is not resolved even after doing the identity verification
If the problem persists after updating the information, then what should you do? If you have completed the above steps but still not getting verified, don’t lose patience and follow the steps below.
- Contact the Ehsaas Program helpline and inform them of the situation and request to correct your application details.
- If your problem doesn’t get resolved through helpline, visit your BISP head office.
Frequently Asked Questions (FAQs)
- What should I do if I don’t receive any verification message? First, ensure that the mobile number you provided is correct and active. If the problem persists, contact Ehsaas Program support for assistance.
- Can I still receive Ehsaas payments if my verification fails?
- No, successful verification is required to receive payments. You’ll need to resolve the verification issue before you can access your benefits.
- How long does it take to fix an identity verification issue?
- The time it takes can vary depending on the issue. Simple errors may be fixed quickly, while more complex problems, like updating NADRA records, might take longer.
- Is there any fee for correcting my details or retrying verification?
- There’s typically no fee for retrying verification, but NADRA may charge a fee for certain services, like renewing your CNIC.
Also Read: How You Can Check Your 8171 Payment Through Online Portal
Conclusion
Identity verification failed is a big problem in Ehsaas program. If this problem happens to you, you cannot get financial assistance from the Ehsaas program. You can resolve this issue by carefully following the steps outlined in this article. If you face any problem, you can take help from Ehsaas or Nadra and also contact helpline.